Follow these step-by-step instructions to install the latest software update. Find a Ford dealership in your area. Get one-on-one support right now. Speak to a Ford representative. Welcome to FordPass, a smarter way to move! FordPass is a new platform that will empower you to rethink the way you travel. Through a collection of current features, and features coming soon, FordPass will provide you with more mobility options so you can go further than you thought possible.
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Ford is working to continually improve and expand the FordPass features and functionality for our customers. These Terms describe features currently available as well as features we expect to add in the future. The Terms apply to all of the features described below, but you can check the FordPass website and mobile app to see which ones are currently available.
Some features of FordPass may only be available on the App or the Site. FordPass may also integrate with other services or devices, and these features may be subject to separate or supplemental terms or privacy practices — these will be presented to you in connection with that feature. Check back often as we add new features to understand what FordPass can do for you! Please review carefully.
These Terms apply to your access to and use of the FordPass. These Terms do not alter in any way the terms of any other agreement you may have with us. You must be at least 18 years old, or the age of majority, as determined by the laws of your state or territory of residency, in order to accept these Terms, and hold a FordPass account. FordPass allows you to set profile information and certain preferences in your account. You may not create names that are profane or obscene.
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If we decide any name you have created is profane or obscene, we reserve the right to remove or discontinue your use of FordPass. In addition, FordPass allows you to authorize other users to create their own profiles that will be linked to your FordPass account. Authorized users can view vehicle information including vehicle location. You are responsible for all use by and through anyone you may authorize.
If you authorize anyone that is under 18 years old, they may only use FordPass under your supervision when you are bound by these Terms. We may modify these Terms at any time. We will alert you through FordPass of any material changes to these Terms, and allow you an opportunity to accept the modified Terms.
Other modifications will be effective immediately upon being posted on FordPass or at such later time as we may specify, and your continued use of FordPass or its features will indicate your acceptance of the modified Terms. If you do not agree to these Terms or any modification of these Terms, then you must immediately stop using FordPass. We reserve the right to change, update, improve, correct, modify, suspend, discontinue or cancel all or part of FordPass, including any of its features, functionalities or manners of operation at any time without any notice or obligation to you. Your use of FordPass after any changes are implemented will be considered acceptance of such changes.
FordPass may not be available during maintenance breaks and other times. If you object to any changes to FordPass or to these Terms, your sole recourse is to stop using FordPass.
Use of FordPass requires a compatible computer and internet browser, mobile telephone or handheld device, internet access fees may apply , and software fees may apply , and may require obtaining updates or upgrades from time to time. Contact your internet service provider or data carrier for more information regarding usage rates and fees. In some cases, you may need to install the newest version of the App before you can use FordPass again. You may be able to update your Software through FordPass if you choose. Data usage rates and fees may apply. Not all features or services will be available in all markets and coverage may be limited, including due to your vehicle capability and data plan coverage.
Availability of features is subject to change, and also dependent on your mobile device and vehicle capability and the internet access available to you. Some features may only be available through the Site or through the App. FordPass may be unavailable or interrupted from time to time for a variety of reasons, such as environmental or topographical conditions and internet or data plan coverage.
Where available, you may be able to create a log in name by typing in your email address and password, or by using your Facebook, or other social media account login information.
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FordPass may integrate with other services or features that are subject to different privacy policies as described in connection with those services or features. Please review those privacy policies to understand how they collect and use data. Information We Collect. If you provide us with an email address for forward-to-a-friend functionality, we will use the email solely for the purpose of forwarding to your intended recipient.
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WE MAY send communications about products, services, offers, promotions, news, and more that are customized based on your personal information, including your location, speed, and driving characteristics. You may choose not to provide certain personal information such as not entering a VIN to connect to your vehicle or not entering a credit card to use My Wallet services , but this may limit or prevent use of certain features. We may use and share non-personal information for any purpose. How We Share Information: We do not provide personal information obtained through FordPass to anyone for independent use without providing you a choice, except authorized dealers and our affiliates the group of companies related by common control or ownership and as described below.
How to Contact Us, Access, or Control the Use of Your Information: For more information or to request correction or removal of personal information, contact us as set forth in the Contact Us section below. Security and Retention of Your Information: We use systems, policies, procedures, and technology to provide reasonable security to protect and maintain the security and accuracy of your information.
We will only retain your personal information for so long as reasonably necessary to fulfill legitimate business purposes. See General Information section for effective date and more information. Your California Privacy Rights: To review, please visit www. The Payment features are maintained and operated by Ford, Lincoln, or their third-party payment service providers.
If you use the same login information for FordPass and Lincoln Way, your Payment Methods will automatically be synced when you access the Payment features of the other app. We may modify the Payment Terms at any time. We will alert you through the apps of any material changes to the Payment Terms, and allow you an opportunity to accept the updated terms. Modifications will be effective immediately upon being posted on the app or on a future date as we may specify, and your continued use indicates your acceptance of the modified Payment Terms.
If you do not agree to the Payment Terms or any modifications to the Payment Terms or features, your only option is to stop using the Payment features. We reserve the right to update, modify, suspend, or discontinue any part of the Payment features at any time without any notice or obligation to you. Payment features may not be available during maintenance breaks and other times. Our registration process asks you for your name, address, credit card, debit card, or bank account number s and associated information necessary to validate and process payments with the Payment Method.
All information provided during registration must be current, accurate and complete. If we submit a low dollar authorization for your credit or debit card, your card is not actually being charged, and any temporary charge shown on your account will disappear in a few days. The Payment features use services and technology provided by third-party payment service providers, which are subject to change at any time.